shipping and returns
What are the shipping charges?
For delivery within the United Kingdom Only.
Postable £2.70
<1 kg £3.00
1- <2 kg £4.45
2- <5 kg £6.00
5- <10 kg £6.35
10-15 kg £9.30
No international delivery for the time being.
How long does my order take to ARRIVE?
Delivery within the United Kingdom Only.
Local metropolitan delivery usually takes 1-4 days. Regional delivery usually takes 3-5 days. Expect your order to be delivered on the scheduled date.
No international delivery outside the United Kingdom for the time being.
what is the retuRN/Refund policy?
Return your goods for a refund within 2 days of receipt if the goods are:
damaged (dented / scratched / broken / shattered)
not received (subject to verification with shipper)
missing quantity
wrong item received
item does not fit description
How do I return the goods?
Use this checklist:
Pack it carefully to prevent damage
Add printed form for returning (use the form below)
Include photo evidence
Proof of shipping
Do i get a refund for shipping fees?
If the return meets with the terms of our Return Policy, we will refund your shipping fees to your account.